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How bwd88 Handles Your Personal Information

Your account data stays with us — collected only for what we need to run your wallet, process deposits via DANA, OVO, or GoPay, and keep your sessions secure.

Account data kept secureDANA, OVO, GoPay payment data handled with careYou can request access or deletionNo third-party data sellingIndonesia-region eligible accounts
bwd88 How bwd88 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security and clear retention rules are how we keep your account relationship honest. From the moment you link a payment wallet to the point you request deletion, we apply consistent handling practices across every step.

Secure Transmission

All data exchanged between your device and our servers travels over SSL encryption. This covers your login, any payment details linked to DANA or OVO, and account settings changes.

Cookie Controls

We use cookies to maintain your session state and recall your preferences. You manage these through your browser settings; disabling them may affect how certain account features load.

Retention and Deletion

Account data is kept only while your account is active or while a transaction dispute may require it. Once resolved and deletion is requested, we remove identifiable records promptly.

Third-Party Sharing Limits

We share data with payment processors like DANA, OVO, and GoPay only to complete your transactions. No marketing third parties receive your personal or financial account data.

PRIVACY CONTACT OPTIONS

Reach Us About Your Data

If you want to access, correct, or remove data tied to your account, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-account help centre — whichever works best from your device. We aim to respond to data-related requests within a reasonable time after identity verification is complete.

Live Chat Start a chat session from the site or your mobile browser. Identify your account and state your data request — our team will guide you through the next steps.
Email Support Send your privacy request to our support address listed in the account help centre. Include your registered contact detail so we can verify your identity before acting.
In-Account Help Centre Log in, open the Help section, and submit a data request ticket. This route keeps your request linked directly to your account record for faster processing.

Common Questions About Your Privacy on bwd88

These are the questions we hear most often about how your data is handled, who can see it, and what steps you take to manage it.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. Device identifiers and session logs are also recorded automatically for security purposes.

Transaction references from DANA, OVO, or GoPay are retained only as long as needed for records and any potential disputes. Once that period passes, payment-linked identifiers are removed from active storage.

Yes. Submit a data access request through live chat or the in-account Help Centre. We verify your identity first, then provide a summary of the personal data tied to your account.

Contact us via email or live chat with your registered details. After identity verification, we process deletion for your identifiable records. Some transaction data may be retained where legal obligations require it.

No. We share data only with payment processors such as DANA, OVO, and GoPay to complete your transactions. We do not provide your personal data to marketing companies or unrelated third parties.

Cookies keep your session active and remember your preferences between visits. You can disable or manage them in your browser settings, though some account features may not function fully without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.